FAQ

How do I register with Dvi Holidays ?

It’s easy to register with Dvi Holidays. Just click the sign up link on the top menu and complete the form, you would be receiving the welcome email along with the password.

Can a travel agency issue our own voucher?

Dvi Purely works only on B2B platform, Yes you may issue conformation voucher in the name of your own company.

Are the rates on your site per person or per night basis?

The rates are provided on the basis of the complete package according to your choosing of options.

Whose details do we enter in the Customer Name?

Enter your lead client / guest First name and last name .

What do I need to give my customers once the booking got confirmed?

Once the bookings have been confirmed and payment has been received, you must print the vouchers for your customer. The vouchers must be presented at reception at the time of check in, or to the service provider, as evidence that the services have been booked and paid for in advance. Failure to present the voucher may result in your customers being charged again (at the full service providers published rates) or the service not being provided.

Why should I register with Dvi holidays

Its a interactive website where you can create your own itineraries along with the nett cost.

Is there anyone taking care of the bookings I make?

Our systems are largely automated; our Customer service representatives are monitoring your quotes and bookings . Our customer service team is also happy to assist with any queries that you may have. For our contact details please click ' Contact Us '.

Can I use this site immediately?

We don’t force you to register. However, if you register with Dvi Holidays you can create itineraries and costing on your own, where you can save much more time and money, Additionally, it also opens the option to receive great travel deals from us via email before anybody else. You will always be aware of the great travel deals timely.

Do I need to pay any fee to use this site?

No. We offer the use of the site to travel agencies absolutely free of cost.

Do you pay travel agents commission for bookings made on this web site?

Online quotes are nett & non comm, you can mark up on your own ( however there is a option in settings to change your percentage according to your own)

Can I use this site immediately?

No, travel agents must register with us before they start using this site.To register please see home page ‘signup'

How do I receive my agency ID?

You will receive your agency Login ID and Password once you have completed the registration form, Once you have registered your agency you will receive an email providing this Login ID and Password and confirming your registration. This will be sent to the email address you provided on the registration form. You will need to use your agency Login ID and Password every time you or a member of your staff signs onto the website.

I need more assistance, who can help me?

Our Customer service team is more than happy to give you further assistance. Please click ' Contact Us '